Payments, Delivery & Conditions

Payments:
Orders processed via PayPal, accepting a range of debit and credit cards.

Delivery:
Items are normally dispatched within 2-3 working days, although please bear in mind that as our sweets are handmade in small batches, at busier times orders may take longer to fulfil.  Items delivered within the UK only, please contact us for international orders.  We will send your toffees using Royal Mail’s small parcel service.  Please allow Royal Mail 3-4 working days for delivery.

Shipping Costs:
£3.00 for orders under £60.
£6.00 for orders £60 and over.

Please contact us for larger orders.

Returns Policy:
Unfortunately food items can not be returned.  However, in the unlikely event that there is a problem with your purchase please contact us and we will endeavour to help to resolve the issue.

Order Cancellations:
It is not possible to cancel an order once it has been paid for.

If your items don’t arrive:
If you items have not arrived please contact your local post depot and check whether they have your package.  In the unfortunate event that Royal Mail mislay/fail to deliver your items, please wait 15 days, before we can refund you or send you a replacement.

International Enquires:
We currently only deliver within the UK, but if you NEED our toffees in your life/country, please email us as we may be able to organise international delivery upon special request.